It’s your career, your life, and your privacy. When you become a beneficial member of MyGuidewire’s college to career transition and ongoing life – career management support services, you’re entrusting us with personal information and we are committed to honoring that trust and making every effort to safeguard your privacy.
Personal information you entrust with MyGuidewire will always remain private.
- What personally identifiable information MyGuidewire collects.
- How your information is used.
- With whom we may share your information.
- What types of security procedures are in place to protect your information.
- How you can correct any inaccuracies in your information.
MyGuidewire’s Security Measures
The Information MyGuidewire Collects and How It Is Used
MyGuidewire is a unique provider of individualized, comprehensive college to career transition and ongoing life – career management support services. The better we know you the greater our ability to provide highly individualized, effective support services. When you initially elect to become a MyGuidewire member and from time to time afterwards, we will ask you to provide us with comprehensive personal data including but not limited to your educational background, work experience, personality traits, career and occupational preferences, work and life goals and life-skills developmental needs and other information that our advisors consider useful to best address your needs. This data is used to create a comprehensive personal information record system that can be electronically referenced by you and your MyGuidewire coach, member service assistants and specialized advisors for the purpose of assisting you with your college to career transition and ongoing life – career management support needs.
Registration and Purchase Information
When processing payment for our services, we’ll need your name, date of birth, home address, phone number, email address, credit card information and billing address. This information is used primarily to process your order, for service renewals, and for age verification and identification purposes. The MyGuidewire service is not authorized for anyone under the age of 18 and we will delete any information we learn was inputted by minors. Credit card transactions are processed by Verisign, which only uses your purchase information for that purpose. We will use your email address to confirm your order and its processing, to provide you with certain aspects of our services (such as communicating with our coaches as well as providing periodic reminders), and to address any customer service issues. We will also use your email address to let you know about new or enhanced MyGuidewire services. If you don’t want to receive these other email communications, all you have to do is send an email to firstname.lastname@example.org described in the section below on Accessing, Updating, and Deleting Information.
On an aggregate basis, we collect demographic and other non-identifying information about our members. MyGuidewire will not disclose any personally identifiable information as part of this aggregate information but we may share aggregate information with others so we can perform research, enhance and market our member services, conduct accounting and process record keeping functions. Your personal contact information will not be lent, sold or otherwise disclosed to any other business or vendor.
“Refer a Friend” Information
On several places on our website, we provide you with the opportunity to conveniently and efficiently send a link of one of our pages to a friend. If you choose to do so, you will need to input the friend’s name and email address in the window provided. Such information will NOT be saved and stored in our database and will be used solely for the purpose of sending the information you have selected.
MyGuidewire can only read cookies from the MyGuidewire Web site. Search for Cookies under your Web browser’s Help menu for more information on cookie management features available to you. If your browser is set to reject all cookies, our Web site will not function properly.
Additionally, we may use IP address information to count and track aggregate visits to , to help diagnose problems with our server, and to administer our Web site. MyGuidewire does not link IP addresses to anything personally identifiable so while a particular user’s session can be tracked, the user remains completely anonymous.
The MyGuidewire Web site includes links to select governmental Web sites and the Web sites of some of our trusted service providers. These sites may be differentiated by the appearance of governmental references or the respective brands for our trusted service providers and they may (but not always) contain the MyGuidewire trademark. Whether or not these Web sites contain the MyGuidewire trademark, personal information you provide while on those sites is subject to their privacy policies. Please know though that as an added measure of protection for our members, MyGuidewire has agreements with our trusted service providers in order to assure the confidential manner in which they will protect your personal information. In addition, the MyGuidewire Web site contains links to other independent sites that we think will be of interest to you. We do not control these Web sites and encourage you to review the separate privacy policies as posted on these third-party sites if you are supplying any personal information to these sites.
Changes to use of personal information. If we ever may need to use your personal information in any different manner than what we have described here, we will notify you in advance by email. At that time, you will have the choice as to whether or not we can use your information in this different manner.If you don’t agree with the new use, you can tell us and we won’t do it..
Accessing and Updating Information
Anytime you want, you can you change the personal information you provided to us. After logging in with your user name and password, click on the My Profile section contained in each of service modules and select “View / Edit My Background Information” to make the changes. Please note that changing your information through this option only changes the data in our database for purposes of your future activities on our Web site. The changes won’t affect any reports, which have already been created or change emails or information that may have been already forwarded to our trusted service providers.
The MyGuidewire site includes an online message board allowing you to more readily interact with other MyGuidewire users. Please keep in mind that this forum and any information you post on it is public and caution should be exercised when deciding to disclose any personally identifying information there.
We post customer testimonials on our web site which may contain personally identifiable information such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial.
Though we will make every effort to preserve user privacy, we may need to disclose personal information when required by law or if we have a good-faith belief that the action is necessary to comply with a pending judicial proceeding, a court order or legal process served on MyGuidewire or to protect our rights or the rights of others, to fight fraud, identity theft, to ensure the integrity and operation of our business and systems, or to protect the rights, property or safety of MyGuidewire, its employees, members or others.